Events

Past and upcoming events will be posted here.

NIFU-seminar 13. april: Utdanning for det uforutsette

Er det mulig å forberede seg på det uforutsette? NIFU og samarbeidspartnere deler eksempler på hvordan virksomheter kan bli bedre rustet til en uviss fremtid.

Tid: 13. april 2021, kl. 08.15-10.00
Sted: NIFU (Økernveien 9, Oslo)

Mange offentlige og private virksomheter er opptatt av hvordan de skal håndtere uforutsette hendelser, som pandemier og krig. Endringer krever handling, for eksempel nye teknologier eller endringer i lovverket.

NIFU og Universitetet i Sørøst-Norge samarbeider på forskningsprosjektet «Educating for the unforeseen» som er spesielt relevant for innovative virksomheter. Prosjektet løfter frem utdanningstilbud og andre læringsformer rettet mot voksne i arbeidsliv.

På seminaret vil Glenn-Egil Torgersen snakke om et etter- og videreutdanningstilbud USN nylig har lansert, og Rune Todnem By fra Universitet i Stavanger skal presentere et utdanningstilbud om ledelse. Per Koch fra NIFU forklarer kort hvordan konseptet «Futures Literacy» kan være nyttig for virksomheter. Dorothy Sutherland Olsen fra NIFU og Magnus Gulbrandsen fra Universitet i Olso vil presentere noe om hva innovasjonsstudier sier om læring i arbeidslivet.

Avslutningsvis vil Per Koch lede en diskusjon med spørsmål fra salen.
Meld deg på her

Program
08.15 Kaffe og rundstykker
08.30 «The Unforeseen and Preparedness» (Glenn-Egil Torgersen, USN)
08.50 «Master i transformasjon og nyskaping (MTN): Nytt og unikt EVU-tilbud» (Rune Todnem By, UiS)
09.10 «Future literacy laboratory» (Per Koch, NIFU)
09.20 «Læring i arbeidslivet – hva vet vi fra innovasjonsstudier?» (Dorothy S. Olsen, NIFU & Magnus Gulbrandsen, UiO)
09.35 Panel og spørsmål
10.00 Avslutning

Original Research

Presentation 16th of March 2023 at the Nordic Educational Research Association (NERA)

Digital Crisis Communication for Emergency First Responders: Implication for Training and Didactical Design

Lei Inge Magnussen1, Ole Boe2, Glenn-Egil Torgersen1, Herner Sæverot3

1University of South-Eastern Norway, Norway; 2Norwegian Police University College, Norway; 3Western Norway University of Applied Sciences, Norway

Digital crisis communication refer to macro level communication, e.g. collection, processing, and dissemination of digital information, between responding organisations/authorities such as the blue-light community and the public. The topic is of great interest based on the fact that ineffective communication during times of crisis can affect the outcome of a fatality and the organisation’s reputation in the eyes of the public. In this project we focus on digital crisis communication on micro-level, e.g. emergency first responders (EFRs) operating in a hot area during a crisis. Such responders are the core of operations during manmade as well as nature-made emergencies and disasters. The operations are often highly hazardous and superiors support staff with vital information from a distant position. Scientific research on communication of actors in front positions of emergencies is poor and often outdated. The fast evolution of communication technology and new communicative devises call for research on awareness and first responders in different emergency contexts. It is well established that in crisis first responders suffers from potential blockages due to stress and information overload. Research has highlighted the importance and limits of working memory in communication. Related topics are redundancy and Cognitive Load Theory (CLT). In the evaluation of fatalities of emergency staff, the dominance of voice communication has been questioned. Computer-aided dispatch systems have become standard in several western countries and across the United States. Nevertheless, information and communications at an emergency incident such as a fire is still primarily voice-based. Technology for a comprehensive common operating picture for frontline responders managing large-scale disasters is still in the development stage. Even though there are developed incident aids for mobile phones, they are not broadly used in practice. The main hypothesis of this project is that improved digital emergency communications and information solutions adapted to the human sensory ability will reduce injuries and increase task capabilities among first responders. In this basic research we investigate how the mountain rescuers as first responders use different ways of communication during crisis. The data in this paper/chapter is spurred from the Norwegian research project “training for the unforeseen” and six in depth semi-structured interviews with informants from the Norwegian alpine rescue. Six alpine rescuers all with more than 20 years of experience where interviewed on how the topic of collaboration communication and learning. One such communication issue is related to the role of accident command/the local police (LRS) limiting/filtering information and decision processes. The other limitation is the culture of rescue groups – not wanting to collaborate with other than themselves, in which they trust. Such group think strengthen the bonds and increase inter-trust, with the risk of loosing key information stemming from key information provided by other actors or the potentials of the TETRA net. These findings will be discussed in the light of CLT, trust, control/command (C2), training and didactical design.

Invitert Forelesning

 Læring for Det Uforutsette (DU)
– 5 pedagogiske hovedtiltak

HFC møte – “Human and Organisational Performance: Safety Learning from Normal Work” – WEB seminar, 19. og 20. oktober